Is Layrs just document storage?

Layrs maintains a continuous record of each space over time, not just a place to hold files. It keeps documents connected to the space they relate to, rather than stored as disconnected files across systems.

Do we need everything already documented to get started?

No. A record can begin with whatever already exists — existing scans, documents, and certificates — and build from there. Layrs is designed to work with incomplete starting points, not just clean ones.

What happens to our data if we stop using Layrs?

Your data is yours. Records and documents can be exported, and we will not hold information hostage. This is something we take seriously and will always be clear about.

How often does the record need to be updated?

That depends on how often meaningful change happens across the space or estate. Layrs is designed to capture change at the moments it matters — a refurbishment, a change of occupancy — rather than requiring constant maintenance.

Who is Layrs for inside an organisation?

In practice, Layrs is used by the people responsible for estates, facilities, compliance, and property — but it is designed to be accessible across a team without seat-based pricing or training overhead. Anyone with access can find what they need.

The cost of lost information

What is fragmented building information costing your portfolio?

Poor records create cost through searching, recreation, missed evidence and repeated work. See what that could mean for you.

Your portfolio

How many retail units are in your portfolio?

Start with your portfolio size to see the estimated annual cost of fragmented and hard-to-find building information.

Number of retail units

units

How often does information change hands?

Lease events are one of the points where the information chain is most likely to break.

How many lease events did you have last year?

Lettings, renewals, surrenders and assignments. We’ve estimated this from the sector average for your unit count. Change it if you know your actual figure.

How complete are your records in reality?

Think about the last five units to change hands. For how many could you find the licence to alter, schedule of condition and fit-out records today?

Estimated annual cost of lost information

£1.75m

Based on a benchmark of approximately £3,500 per retail unit, per year.

Using the sector benchmark for lease-event activity.

Potentially recoverable

£612,500

Central estimate based on 35% of the identified cost being addressable through better information management.

Indicative range £525k–£788k

How is this estimate calculated?

Want to understand what this means for your portfolio?

This gives you an indicative benchmark. Tell us a little more about your estate and we can look at where the cost and exposure are likely to sit across your portfolio.

Tell us about your portfolio

Indicative benchmark based on published UK data and sector averages. Actual portfolio costs and recoverable value will vary.

Methodology

How the estimate is calculated

The model estimates the annual cost of lost, fragmented and unreliable building information across a portfolio. It is built from published landlord reporting, official statistics and industry benchmarks, rather than a single top-down percentage.

£3,500 per unit, per year

The central benchmark estimates the cost of information that already exists but cannot be easily found, trusted, verified or handed over. The model range is approximately £1,600–£7,700 per unit, per year.

Five independently sized cost areas

The estimate is built across search and recreation, lease-event documentation, dilapidations leakage, compliance and certification, and service charge and transactions.

Cross-checked against published research

The bottom-up model was tested against NIST research into the cost of inadequate information interoperability and sits within the resulting benchmark range.

What the model includes

Search and recreation
Lease-event documentation
Dilapidations leakage
Compliance and certification
Service charge and transactions

Realistically addressable

30–45%

The model estimates that 30–45% of the run-rate loss could realistically be addressed within two to three years, with 35% used as the central case.

The model is based on published data including landlord reporting, government fire-safety statistics, RICS guidance, Bellrock SCOR and NIST research. It is an indicative benchmark, not a guaranteed saving or a substitute for analysis of an individual portfolio.

Bring clarity to your building records.

Tell us a little about your portfolio and we’ll look at where the cost and exposure are likely to sit.

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